To ask questions by phone, please use the number(s) located on the member ID card to ensure you reach the correct service department.
Need an ID card? Use the member portal to order a new ID card or download an electronic copy.
For Claims
Claims submission addresses and electronic payor numbers vary by group and geographical location. Providers should refer to the Member ID card for claims submission information to ensure claims are directed to the appropriate location.
Brokers & Employer Groups
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Corporate Office
450 Riverchase Parkway East Birmingham, AL 35244 Phone: 833.748.8876